/* ============================================================
   podrska.css — stilovi stranice /podrska (uz main.css + content.css).
   FAQ harmonika dolazi iz content.css (.faq*); ovdje su filter, obrazac
   zahtjeva, "Moji zahtjevi" i statusne oznake. Boje samo preko tokena.
   ============================================================ */

/* ---------- FAQ: filter i grupe ---------- */
.faq-filter {
  max-width: 30rem;
  margin-bottom: clamp(1rem, 2.5vw, 1.5rem);
}

.faq-group + .faq-group {
  margin-top: clamp(1.25rem, 3vw, 2rem);
}

/* Naziv skupine pitanja. Bez okomite trake — odmah je ispod naslova sekcije,
   koji tu traku već ima; dvije jedna ispod druge samo šume. */
.faq-cat {
  margin: 0 0 0.7rem;
  font-size: 0.82rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--text-muted);
}

/* ---------- Obrazac zahtjeva ---------- */
.ticket-card { max-width: 46rem; }

.ticket-form {
  display: flex;
  flex-direction: column;
  gap: 0.9rem;
}

.tf-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(min(100%, 240px), 1fr));
  gap: 0.9rem;
}

.tf-field {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
}

.tf-field label {
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--heading);
}

.tf-opt {
  font-weight: 500;
  color: var(--text-muted);
}

.tf-hint {
  margin: -0.25rem 0 0;
  font-size: 0.85rem;
  color: var(--text-muted);
}

.tf-status {
  margin: 0;
  min-height: 1.2em;
  font-size: 0.9rem;
  color: var(--text-muted);
}

.tf-status--error { color: var(--danger); }

.ticket-form textarea.input {
  resize: vertical;
  min-height: 8rem;
}

.ticket-form .btn { align-self: flex-start; }

/* ---------- Statusne oznake zahtjeva ---------- */
.status-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.2rem 0.65rem;
  border-radius: var(--radius-pill);
  font-size: 0.76rem;
  font-weight: 700;
  line-height: 1.3;
  white-space: nowrap;
  background: var(--surface-2);
  color: var(--text-muted);
}

.status--novo { background: var(--at-sky-soft); color: var(--at-sky-ink); }
.status--otvoreno { background: var(--at-orange-soft); color: var(--at-orange-ink); }
.status--ceka-korisnika { background: var(--warn-soft); color: var(--warn); }
.status--rijeseno { background: var(--live-soft); color: var(--live); }
.status--zatvoreno { background: var(--surface-2); color: var(--text-muted); }

/* ---------- Moji zahtjevi ---------- */
.moji-card { max-width: 46rem; }

.moji-title { margin: 0 0 0.35rem; }

.moji-intro {
  margin: 0 0 0.9rem;
  color: var(--text-muted);
  font-size: 0.94rem;
}

.moji-form {
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
  max-width: 26rem;
}

.moji-label {
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--heading);
}

.moji-form .btn { align-self: flex-start; }

.moji-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}

.moji-code-input {
  max-width: 11rem;
  font-size: 1.25rem;
  letter-spacing: 0.35em;
  font-variant-numeric: tabular-nums;
  text-align: center;
}

.moji-loading {
  min-height: 3rem;
  border-radius: var(--radius-md);
}

/* traka s prijavljenim korisnikom */
.moji-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  flex-wrap: wrap;
  margin-bottom: 0.9rem;
}

.moji-who {
  font-size: 0.9rem;
  color: var(--text-muted);
}

.moji-signout { padding: 0.45rem 0.9rem; font-size: 0.88rem; }

/* popis zahtjeva */
.moji-list {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}

.moji-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.9rem;
  width: 100%;
  padding: 0.75rem 0.9rem;
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  background: var(--surface);
  font: inherit;
  text-align: left;
  cursor: pointer;
  transition: border-color var(--t-fast), background-color var(--t-fast), transform var(--t-fast);
}

.moji-row:hover {
  border-color: var(--at-orange);
  background: var(--surface-2);
  transform: translateX(3px);
}

.moji-row-main {
  display: flex;
  flex-direction: column;
  gap: 0.1rem;
  min-width: 0;
}

.moji-row-code {
  font-size: 0.78rem;
  font-weight: 700;
  color: var(--at-sky-ink);
  font-variant-numeric: tabular-nums;
}

.moji-row-subject {
  font-weight: 700;
  color: var(--text);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.moji-row-sub {
  font-size: 0.82rem;
  color: var(--text-muted);
}

/* detalj — nit poruka */
.moji-back { margin-bottom: 0.9rem; padding: 0.45rem 0.9rem; font-size: 0.88rem; }

.moji-detail-title { margin: 0 0 0.25rem; font-size: 1.15rem; }

.moji-detail-sub {
  margin: 0 0 1rem;
  font-size: 0.88rem;
  color: var(--text-muted);
  display: flex;
  align-items: center;
  gap: 0.4rem;
  flex-wrap: wrap;
}

.moji-thread {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  margin-bottom: 1.1rem;
}

.moji-msg {
  padding: 0.7rem 0.95rem;
  border-radius: var(--radius-md);
  border: 1px solid var(--border);
  background: var(--surface);
  max-width: 92%;
}

.moji-msg--user {
  align-self: flex-end;
  background: var(--at-sky-soft);
  border-color: transparent;
}

.moji-msg--agent {
  align-self: flex-start;
  background: var(--surface-2);
  border-color: transparent;
}

.moji-msg--system {
  align-self: center;
  max-width: 100%;
  background: transparent;
  border-style: dashed;
  font-size: 0.88rem;
  color: var(--text-muted);
}

.moji-msg-meta {
  display: flex;
  align-items: baseline;
  gap: 0.6rem;
  margin-bottom: 0.25rem;
  font-size: 0.78rem;
  color: var(--text-muted);
}

.moji-msg-meta strong { color: var(--heading); font-size: 0.84rem; }

.moji-msg-body {
  font-size: 0.94rem;
  line-height: 1.55;
  overflow-wrap: break-word;
}

.moji-msg-body p { margin: 0 0 0.5em; }
.moji-msg-body p:last-child { margin-bottom: 0; }

/* odgovor */
.moji-reply {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.moji-reply textarea.input {
  resize: vertical;
  min-height: 5.5rem;
}

.moji-reply .btn { align-self: flex-start; }

.moji-reply-status {
  margin: 0;
  font-size: 0.88rem;
  color: var(--text-muted);
}

.moji-reply-status--error { color: var(--danger); }

/* ---------- Kontakt sekcija ---------- */
.podrska-contact { margin: 0; font-size: 1.05rem; }